Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

JOB PURP​OSE

To ensure the delivery of high-quality Level 2 (L2) technical support for customers by resolving complex hardware and software issues, mentoring frontline support staff, and enhancing service reliability and efficiency. The role contributes directly to customer satisfaction, reduces repeat incidents, and ensures operational excellence through process adherence, technical documentation, and collaboration with internal and external stakeholders.

JOB PURP​OSE

To lead the technical research, architecture design, and engineering supervision for a new AI-driven product initiative. This role will be responsible for evaluating modern AI technologies, designing core system components, and guiding the engineering team from early prototypes to a production-ready platform.